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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Thomas

August 30, 2024

5  out of  5
rating by Michael Thomas
"Great service and a pleasure to talk to."
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peggy cook

August 26, 2024

5  out of  5
rating by peggy cook
"Happy to share a very positive experience with State Farm in Atlanta, specifically Alanis Lorenzo with the Zephyr Insurance Agency. Alanis worked very hard to make changes on an HO6 policy to bring it in compliance with HOA requirements. I appreciated her staying on top of the situation until it was resolved. Thank you."
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Michael Davenport

August 23, 2024

5  out of  5
rating by Michael Davenport
"Great customer service! Alanis is knowledgeable, helpful, and always responsive."
We responded:
"Hey Michael, Thanks for leaving us a 5-star review! We're so glad to hear that you had a great experience with our customer service. Claudy is amazing, right? We pride ourselves on having knowledgeable and responsive team members, and Claudy is definitely a shining star in that regard. It's awesome to know that she was able to assist you and provide the level of service you deserve. Thanks again for choosing Aquilas Zephir State farm, and we look forward to helping you out in the future. Have an amazing day, - Aquilas Zephir :-)"
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Barry Blailock

August 21, 2024

5  out of  5
rating by Barry Blailock
"Alanis was most helpful in assisting me with premium options and coverages on my cars and home. Very courteous and most professional customer service!"
We responded:
"Hi Barry, Thank you for your wonderful review! We're thrilled Alanis provided you with helpful assistance and explored coverage options and coverages for your cars and home. It's fantastic to know that her courteous service made a positive impression. We appreciate your support. - Aquilas"
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Shakira Jean Jules

August 13, 2024

5  out of  5
rating by Shakira Jean Jules
"My experience with State Farm was exceptional. Kierra, my agent, truly listened to my concerns as a college student and showed genuine care. She worked hard to find the best deals that provided me with coverage at an affordable price. Thank you, State Farm, and a special thanks to Kierra!"
We responded:
"Thank you for sharing your positive experience! We're delighted to hear that Kierra was attentive and helpful! Your satisfaction is our top priority, and we're grateful for your kind words. If you need any further assistance, don’t hesitate to reach out. - Aquilas"
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Shann Mack

July 5, 2024

5  out of  5
rating by Shann Mack
"Kierra was VERY patient and thorough with my quote and establishing my new insurance policy. She left no stone unturned and made sure I understood the additions of my two vehicles. #FiveStarsHighlyRecommend"
We responded:
"Shann, thanks for leaving us a review! I’m glad to hear that Keirra was thorough when helping you establish and understand your new coverage. We know the importance of being informed and confident in your insurance! If you ever need further assistance, Kierra and the rest of our State Farm team are here for you! -Aquilas "
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Samantha Rawlings

April 24, 2024

5  out of  5
rating by Samantha Rawlings
"Zephir was VERY thorough with my quote, explained every detail, and why certain numbers came to be. Ensured I understood what my plan was and gave me options on how I could even make it more affordable! Great experience! Highly recommend this agent!! If anyone has a bad review with him, it's probably because that customer was not being patient or was too demanding of something Zephir couldn't offer."
We responded:
"Hi Samantha, thanks for the five stars! We're thrilled to hear about your excellent experience with us. Our team aims to be thorough and transparent, and it's wonderful to know that we could personalize your coverage to fit your needs! -Aquilas"
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Robin Watkins

April 19, 2024

5  out of  5
rating by Robin Watkins
"I had to change agents because my retired. I could not have ask for an agent that is equal to the one I had. I loved then had them for 48 years. Hope to have the agent I have now. They are very professional. They are quick to respond with questions. Everyone in office is very polite & cheerful when you call. You can hear the smile in their voice."
We responded:
"Thank you Robin for taking the time to leave our State Farm office a 5 star Google review, we greatly appreciate it! We are more than happy to provide you with professional and timey insurance services. We want our policy holders to feel like they are apart of our family and we are so glad to hear you had this experience with us. Thanks and have a great rest of your week! - Aquilas"
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Tammy Rountree

April 8, 2024

5  out of  5
rating by Tammy Rountree
"The people here are wonderful and are very easy to talk to. They call you right back. Thank you for all your help."
We responded:
"Tammy, thank you for taking a moment to share your positive feedback about our team! It has been our pleasure to help you with your coverage. If you ever need further assistance or have questions, we're always here for you! -Aquilas"
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Savanna Poole

March 14, 2024

5  out of  5
rating by Savanna Poole
"My state farm rep. Diana was so incredibly helpful getting our family insured and back on the road!!! I really appreciate her down to earth attitude!"
We responded:
"Hi Savanna, thank you for the five stars! It’s great to hear that Diana was helpful in choosing the right coverage for your family. Wishing you safe travels on the road! - Aquilas "
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Ozzy Chappell

March 7, 2024

5  out of  5
rating by Ozzy Chappell
"Diana was a huge help, saved me money, got me better coverage, and was overall just very nice to talk to."
We responded:
"Hi Ozzy, thank you for your five-star review! We’re delighted to hear that Diana was a pleasure to work with and that she helped you find coverage tailored to your needs. Please reach out if you ever need further assistance with your insurance! - Aquilas"
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Lamar Milligan

March 5, 2024

5  out of  5
rating by Lamar Milligan
"Kierra was simply amazing, made the process very smooth. I couldn’t have been more happy with the service provided."
We responded:
"Lamar, thank you for sharing your five-star experience with Kierra! It’s great to hear that she made the insurance process a smooth one! If you ever need further assistance with your coverage, we’re here for you! - Aquilas"
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TM 2116

February 21, 2024

5  out of  5
rating by TM 2116
"The staff is amazing. Gianna and Quinn have been extremely helpful and very informative. Their customer service is awesome. They definitely need to be rewarded a $50k increase in their salary."
We responded:
"Hi TM, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you found our staff amazing, especially Gianna! We couldn't agree more - she is truly a gem on our team. It brings us great joy to know that Gianna has been exceptionally helpful and informative throughout your interaction with us. We take pride in delivering outstanding customer service, and it's wonderful to hear that Gianna's dedication and attention to detail made a positive impact on your experience. We will definitely share your warm feedback with Gianna, as we know it will make her day. We appreciate your support and trust in our services, and we look forward to serving you again in the future. Warm regards, -Aquilas :-)"
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Cameron Cooper

February 15, 2024

5  out of  5
rating by Cameron Cooper
"The Zephir Agency falls nothing short of Excellent!! You’re in very good hands if you choose to do business with them. Everyone I’ve dealt with at the office is very professional, friendly, and make one feel right at home! I’m glad to call them my insurance agency. Thankyou again to everyone there at the office! You have a longtime customer! -Cameron :)"
We responded:
"Hey Cameron, We cannot thank you enough for taking time out of your busy day to leave us a 5-Star review. Customers like you make our job so easy. We appreciate all your trust, continued loyalty and words of encouragement. We hope to always provide this level of service to you. This is our mission. Have an amazing rest of your week! - Aquilas, your State farm agent"
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Jermaine Willingham

January 25, 2024

5  out of  5
rating by Jermaine Willingham
"Great customer service. I would call every day to hear her voice."
We responded:
"Hey Jermaine, Thank you for your kind feedback! We're thrilled to hear that you had a great experience with our customer service. At Aquilas Zephir State farm, providing exceptional service is our top priority, and we're glad to know that we met your expectations. Your satisfaction means a lot to us, and we appreciate you taking the time to share your positive experience. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you and providing you with the same level of great customer service - EVERY TIME! Warm regards, - Aquilas :-)"
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Sherman Augustine

January 22, 2024

5  out of  5
rating by Sherman Augustine
"Quinn, and the entire staff, are professional, courteous, and attentive. I, highly, recommend this establishment."
We responded:
"Hello Sherman, We truly thank you for your 5-Star review. It makes a world of difference. Here at Aquilas Zephir State farm, we strive to provide the hightest level of service, care and professionalism. To hear you echo our core values in our review truly warms our hearts. Quinn truly does her best to uphold these standards daily. Thank you for being our customer! - Aquilas, your State farm agent"
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Adequate Apparel

January 19, 2024

5  out of  5
rating by Adequate Apparel
"The customer service is always top tier no matter who i speak to who."
We responded:
"Thank you so much for taking the time to leave us a 5-star review! We truly strive to provide remarkable service to all our customers. We really appreciate your kind words and continued support! - Aquilas "
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Waheedullah Naeem

January 18, 2024

5  out of  5
rating by Waheedullah Naeem
"Great customer service"
We responded:
"Mr. Naeem, it is our great pleasure to provide you with remarkable customer service. Thank you for your continued business and trust! - Aquilas "
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Vaunghn Benjamin

January 16, 2024

5  out of  5
rating by Vaunghn Benjamin
"Diana Allman assisted me with finding better rates for both my auto and home insurance at a time in which I most certainly needed it. It was a quick and easy process to get me set up as I provided all the information she requested. I'm so thankful for Diana's assistance in helping me save money on my auto and home insurance. I am a very happy and new customer of State Farm."
We responded:
"Vaunghn, thank you kindly for the 5-star review. Diana is awesome and strives to provide the best coverage and prices. It warms my heart to know she made it quick and easy. We try to stream line our processes to make insurance simple to understand while keeping it affordable. We really appreciate your feedback. - Aquilas"
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Frederick Green

January 4, 2024

5  out of  5
rating by Frederick Green
"A+++ , need to join the winning team."
We responded:
"Frederick, we cannot thank you enough for your review. Here at Aquilas Zephir State farm, are greatest desire is Remarkable Customer Service. You matter to us, and we strive to keep you happy! - Aquilas"
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Jeanne “Mama Jeanne” Harley

January 3, 2024

5  out of  5
rating by Jeanne “Mama Jeanne” Harley
"Kiera was such a pleasant young lady that made sure she helped me get what I needed and also gave me helpful information on what I needed to do to correct a mistake that was on my license. I appreciate her and the whole team. Jeanne Harley"
We responded:
"Jeanne, we are so thrilled that you left us a 5-Star review! Kierra's goal is to give everyone of her customers a memorable experience. She is always looking for ways to help! We appreciate the time you took to leave us feedback. - Aquilas"
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Wayne Watson

December 28, 2023

1  out of  5
rating by Wayne Watson
"No company follow up with customers"
We responded:
"Hello Wayne, We noticed you left a 1 star google review for not following up. I’m sorry we did not meet your expectation and will try to do better next time. Your call came in on 12/13 around 10:45am and our customer service representative messaged you on 12/14: Claudy [2023-12-14T19:03:01.132Z]: ‘Hey Wayne, i was reaching out to see if you still have questions about Low Annual Mileage for 2007 Infiniti. When you can, please provide the odometer for the discount. -Claudy from State Farm’ Erica also called you on 12/21 in an attempt to further assist. Again, our apologies for not reaching out sooner. I hope you have a happy new year! Warmest regards,"
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Kelly Roberts

December 13, 2023

5  out of  5
rating by Kelly Roberts
"Claudy is wonderful and makes dealing with insurance so easy and efficient. So happy to have switched to them"
We responded:
"Dear Kelly, Thank you for your wonderful review! We're thrilled to hear that Claudy has made dealing with insurance easy and efficient for you. We couldn't agree more - Claudy is truly wonderful! Switching insurance providers can often be a daunting task, but we're delighted to know that you're happy with your decision to switch to us. Here at Aquilas Zephir State Farm, we believe in providing a seamless and hassle-free experience for our customers, and it's fantastic to hear that Claudy has been instrumental in making that happen for you. We will be sure to pass along your kind words to Claudy, as we know it will make her day. Thank you for choosing us, and we look forward to continuing to provide you with excellent service at every interaction. Warm regards, - Aquilas Zephir :-)"
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caro j

December 4, 2023

5  out of  5
rating by caro j
"Let me tell you.. if you want someone knowledgeable, easy going, so informative, patient, dependable, no hassle to get in touch with THIS IS THE SPOT. Everyone is so helpful and they walk you through everything without making you feel like a complete loss baby bird. I can truly say like a good neighbor State Farm is there!"
We responded:
"Caro, Thank you for your amazing review! We're thrilled to hear that you had such a positive experience with our team. We pride ourselves on being knowledgeable, easy-going, informative, patient, and dependable. We're glad that we were able to assist you without any hassle and make you feel comfortable throughout the process. We appreciate your kind words and your trust in us. Like a good neighbor, we're always here for you! Don't hesitate to reach out if you need anything else. Best regards, -Aquilas Zephir :-)"
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Celeste St. Louis

December 4, 2023

5  out of  5
rating by Celeste St. Louis
"Kierra does such a great job explaining the policies and breaking down what I’m actually paying for so I can understand it better. She offers plenty of discounts and ways to reduce my insurance price and helps me SUFFICIENTLY, I highly recommend."
We responded:
"Celeste, Thank you for your wonderful review! We're thrilled to hear that Kierra has been doing such a great job explaining your policies and helping you understand what you're paying for. We're glad that she has been able to offer discounts and find ways to reduce your insurance price. We appreciate your recommendation and your kind words. If you ever need any further assistance, please don't hesitate to reach out. We're always here to help! Best regards, - Aquilas Zephir :-)"