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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Darrel Winters

September 18, 2026

5  out of  5
rating by Darrel Winters
"Michelle and Alanis were EXCELLENT, I had a very unique billing situation and they were patient, respectful, resourceful and worked tirelessly to figure out a solution to my situation. They were OUTSTANDING, I highly recommend this office for any and all your insurance needs. Absolutely 5-star performance."
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Roland Joseph

September 10, 2026

5  out of  5
rating by Roland Joseph
"Excellent services"
We responded:
"Thanks so much for the amazing review, Roland! We really appreciate your support here in Lawrenceville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Addus Nejaha

September 9, 2026

5  out of  5
rating by Addus Nejaha
"I am always extremely happy with the state farm agent thank you soooo much love state farm customer service is the best! Keep up the good work 👏"
We responded:
"Thank you, Addus! I'm really glad to hear that you're happy with our service and that you love our customer service. We appreciate your kind words and support. We'll keep working hard to provide the best experience for you. Let us know if we can help with anything else!"
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Gumbs Reunion

August 31, 2026

5  out of  5
rating by Gumbs Reunion
"Aquilas responsiveness and follow up to any concerns I may have is outstanding. The team is also very knowledgeable on savings and always willing to provide assistance. I appreciate their level of professionalism."
We responded:
"Thank you, Gumbs Reunion! I'm happy to hear that you find our responsiveness and follow-up outstanding. It's great to know that our team's knowledge and professionalism have made a positive impact. We're always here to assist you with any questions or concerns. Thanks for being part of our office family!"
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Joe Calicchio

August 28, 2026

5  out of  5
rating by Joe Calicchio
"I am extremely happy with my agent and staff. No matter what I request from them they are always ready to help. It is a good feeling to have them in my corner."
We responded:
"Thank you, Joe! I'm glad to hear that you feel supported by our team. It's important to us that you know we're here for you whenever you need assistance. We appreciate having you with us. Let us know if we can help with anything else!"
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Mandy Cing

August 25, 2026

5  out of  5
rating by Mandy Cing
"I bought my first car recently and needed insurance. Kierra came through and helped me! She was very patient and thorough throughout the whole process. Grateful for all the assistance."
We responded:
"Mandy, I'm happy to hear that Kierra was able to assist you with your first car insurance. We strive to provide thorough and patient service, and it's great to know we met your expectations. Feel free to reach out if you need anything!"
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abi oyekanmi

August 21, 2026

5  out of  5
rating by abi oyekanmi
"Keira was absolutely amazing! She was able to bring my insurance premium down significantly, and she also took the time to educate me about insurance coverage for my devices, something I didn’t even know existed! She was knowledgeable, helpful, and genuinely made sure I understood my coverage and was getting the best deal possible. I would definitely recommend Keira to anyone looking to get their insurance right! 🙌🏽"
We responded:
"Abi, thank you for taking the time to leave us a review! I'm happy to hear that Kierra was able to assist you with your insurance needs and provide valuable information about coverage options. It's great to know you felt informed and satisfied with your premium. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Alexis Gaylor

August 18, 2026

5  out of  5
rating by Alexis Gaylor
"I have had State Farm insurance for 4 years. They always go above and beyond to help me! They’re always available in a single text message and responds back fast! I recommend them to everyone!!"
We responded:
"Thank you, Alexis! I'm happy to hear that you've had such a positive experience with us over the past four years. It's great to know that our quick responses and dedication have made a difference for you. We appreciate your recommendations and your trust in us. Let us know if we can help with anything else!"
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Marie Lorminey

August 14, 2026

5  out of  5
rating by Marie Lorminey
"I appreciate how consistent and early communication the Zephir State Farm office provides every time. It does not matter what the transaction consist of I am always in the loop ahead of time. In addition to the amazing customer service I receive this office is stuck with me forever #foreverever"
We responded:
"Thank you, Marie, for your wonderful review! I'm so happy to hear that our consistent communication and customer service have made such a positive impact. We're thrilled to have you as part of our office family! Let us know if we can help with anything else!"
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Tracy Colquitt

August 7, 2026

5  out of  5
rating by Tracy Colquitt
"THIS State Farm team has ALWAYS been helpful and courteous!"
We responded:
"Tracy, thank you for taking the time to leave us a review! I'm happy to hear that our team has been helpful and courteous. We appreciate your support!"
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Javonte

August 3, 2026

5  out of  5
rating by Javonte
"I enjoy the savings and great customer service from Aquilas and his team."
We responded:
"Javonte, thank you for taking the time to leave us a review! I'm happy to hear that you're enjoying both the savings and the service from our team. We appreciate your support!"
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Alexis Simpson

July 30, 2026

5  out of  5
rating by Alexis Simpson
"Aquila zephir was my agent that helped me with my policy and I am truly grateful! He did not rush me and made sure I asked every question me and my parents could. He was very helpful to make sure I got the policy that was just right for me."
We responded:
"Alexis, thank you for taking the time to leave us a review! I'm really happy to hear that you felt supported and informed while working with us. It's important to us that you and your family feel confident in your policy choices. We're always here if you have more questions or need assistance in the future!"
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Ethan Chenh

July 27, 2026

5  out of  5
rating by Ethan Chenh
"Gave me a discounted and fair rate, very easy to work with."
We responded:
"Thank you, Ethan! I'm happy to hear that you found our rates fair and the process easy. It's always our aim to make things straightforward for you. Let us know if we can help with anything else!"
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Alfreda Weeks

July 16, 2026

5  out of  5
rating by Alfreda Weeks
"Excellent costumer service, he lowered my rates & was fast and efficient"
We responded:
"Alfreda, thank you for taking the time to leave us a review! I'm happy to hear that you found our customer service excellent and that we could help lower your rates efficiently. We're here to make things easier for you. Let us know if we can help with anything else!"
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sandra bonny

July 1, 2026

5  out of  5
rating by sandra bonny
"I had an amazing experience working with Joshua at Aquilas Zephir State Farm! He went above and beyond to help me with my auto and homeowners insurance coverage. Joshua is extremely professional, highly knowledgeable, and took the time to explain all of my options clearly. He paid great attention to detail to ensure I got the best possible rate without sacrificing coverage. If you want someone who genuinely cares about your needs and makes the insurance process easy, ask for Joshua! Five stars all the way!"
We responded:
"Sandra, thank you for taking the time to leave us a review! I'm so happy to hear that Joshua provided you with such a positive experience. It's great to know he was able to assist you with your insurance while ensuring you got the best rate. We truly appreciate your kind words and recommendation. We're always here to help if anything comes up!"
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Raul Graterol

June 3, 2026

5  out of  5
rating by Raul Graterol
"I had a great experience working with State Farm. They were very responsive and provided quick turnaround times for all of my questions and inquiries. I also took the time to shop around and compare rates, and State Farm offered the best pricing for my needs. Excellent customer service and competitive rates; I highly recommend giving them a look."
We responded:
"Thank you for taking the time to leave such a great review, Raul. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Adequate Apparel

June 2, 2026

2  out of  5
rating by Adequate Apparel
"I have not spoke to Aquilas since i got my insurance. That was the beginning of this year. The ladies he have working for him is not doing their job. They they told me that they were dropping me August 5. I decided to get insurance August 3 since then they have been billing me and will not refund me for those payments. No one will let me speak to Aquilas. I still have rental insurance with them, but I will be taking My Business elsewhere. Bad communication on their behalf."
We responded:
"Thank you so much for taking the time to leave us a 5-star review! We truly strive to provide remarkable service to all our customers. We really appreciate your kind words and continued support!

UPDATE 9/27/2024

Hi Adequate Apparel, we do appreciate your feedback. We know it has been very difficult and frustrating, as there are several layers leading to your concerns. As an Agency owner, I do my best to assist my clients, but as you know, it takes a team to help our great customers. And the ladies are phenomenal and caring with every interaction.

When there are accidents and losses that lead to a policy being dropped, we do our best to work with our clients to help. The team has done their best to assist you and provide more information regarding your refund which is processed, and you will receive over the next 10-15 days.

Please feel free to reach out anytime as you transition. We know it's difficult and we are still here to help! - Aquilas"
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SK Kellman

June 1, 2026

5  out of  5
rating by SK Kellman
"UPDATE✨️

Recently, our need for Notary service was satisfied at this location with ease.

Alanis' detailed oriented proficiency, patience & overall professionalism created another fulfilling customer service experience from this office .✨️

Nyla has been persistently patient as she offered consistent updates on the best comparable auto insurance rates.

The information she shared was befittng to our needs for competitive rates & comprehensive coverage - Nyla was successful in helping us to achieve both.

Nyla's professionalism, patience & dedication of time to ensure that we were fully informed & educated about the various Allstate offerings; definitely helped to solidify our decision to switch.

We choose to do business where we're valued with personable service, competitive rates & great coverage!

Kudos!"
We responded:
"
Hi SK, thank you for sharing your experience with Nyla! Our team is delighted to hear her patience, and dedication to making sure you were informed of your options made a positive impact. It's wonderful to know she was able to provide you with the information needed to choose comprehensive and budget-friendly coverage. We're delighted you've chosen to switch and do business with us! - Aquilas
"
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lisa dugan

May 5, 2026

5  out of  5
rating by lisa dugan
"Kierra is absolutely wonderful!! Not only did she go out of her way to ensure I was saving the most money while still having amazing coverage but she was a pleasure to work with! Such a rarity these days. I am referring my family to reach out and see what kind of savings Kierra and her team can come up with. Highly recommend."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Aquilas Zephir’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lawrenceville ."
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Jerry Marcelo

April 29, 2026

5  out of  5
rating by Jerry Marcelo
"This office makes you feel like home… where you definitely find the best deal and coverage ever"
We responded:
"Thank you for the fantastic review, Jerry! We are always here to help with your insurance needs here in Lawrenceville . "
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carl calixte

April 23, 2026

5  out of  5
rating by carl calixte
"Kierra was absolutely amazing! She was extremely professional throughout the entire process and ended up saving me hundreds. She took the time to explain everything thoroughly and made sure I fully understood my options, which I really appreciated. Overall, she made the whole experience smooth and genuinely positive. I highly recommend working with her!"
We responded:
"carl, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Mahlon Okundaye

April 3, 2026

5  out of  5
rating by Mahlon Okundaye
"I recently had a great experience working with Kierra who went above and beyond to help me find the right coverage price that fit my budget. From the beginning Kierra was professional, patient, and genuinely focused on understanding my needs instead of just trying to sell a policy.
Kierra explained all my options clearly, breaking everything down in a way that was easy to understand, and answered all my questions without making me feel rushed or pressured. It was clear Kierra took the time to find the best deal for me. Overall, I highly recommend this agent to anyone looking for honest, reliable, and efficient service."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Aquilas Zephir’s Team! We deeply appreciate your kind words here in Lawrenceville . "
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Amber Rothschild

February 6, 2026

1  out of  5
rating by Amber Rothschild
"I take back my last review. If I could give no stars I would. They will insure you and take your money for a month then cancel you because of accidents that you weren’t even at fault for. State Farm is known for this after speaking with other insurance agents. STAY AWAY"
We responded:
"Amber, we are so sorry for the frustration you have experienced with us here on State Farm Agent Aquilas Zephir’s Team. It is clear that we fell short, and we would like the opportunity to address any concerns. Please contact us directly to discuss how we can improve in the future.Thank you for your feedback, Amber. We apologize for any inconvenience you may have encountered with us here on State Farm Agent Aquilas Zephir’s Team. It is our utmost priority to provide exceptional insurance service, and we are terribly disappointed that we did not meet your expectations. We would appreciate the opportunity to understand more about your experience and address any concerns, so please give our office a call so we can discuss it in person."
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Amber Rothschild

January 20, 2026

5  out of  5
rating by Amber Rothschild
"Kierra was an angel in disguise. From beginning to end she went above and beyond for me. Can’t thank you enough! Will definitely recommend you to everyone!"
We responded:
"Thank you for the fantastic review, Amber! We are always here to help with your insurance needs here in Lawrenceville . "
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Celestine Jackson

November 26, 2025

5  out of  5
rating by Celestine Jackson
"My experience with Kierra was great. She was very informative and very professional. She made sure I understood what she was doing. Very positive experience. I definitely recommend."
We responded:
"Hello Ms. Celestin, we are thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Aquilas "